How To Comfort Someone Who’s Grieving

You have a friend who’s mother just died. You want to support her, be there for her, but it’s a little awkward, and you’re not sure what to say. “I’m sorry” seems so inadequate. I get it. I’ve been there. In this post I am going to share some wisdom from grieving folks, themselves, on how to comfort someone who’s grieving.

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In the wake of so many tragedies around the country and world, loved ones have a rough road ahead of them, trying to make sense of such devastation, and the loss of beautiful lives. There are people everywhere whose sense of loss and sadness is profound, but often out of view. Many are putting on a brave face, suffering in silence, without the needed comfort and support that could make all the difference.

How we learn to be with the broken-hearted says a lot about our own journey of faith, enlightenment, and healing. Grief isn’t something to get over, it’s something we learn to live with, something we absorb and adjust to – a new normal. And it comes in waves. This is a protective measure, it wouldn’t be possible to absorb the horrificness all at once. We move in and out of our own terrifying realities.

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Grief Takes Many Forms

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Grief takes many forms: loss of a spouse, loss of a child, parent, or sibling, suicide, divorce, accidents, a cancer diagnosis, chronic health conditions, infertility, financial loss, mental illness, depression, and addiction. And don’t forget the sadness that comes with lost dreams and heavy disappointments – and isn’t life replete with these? It’s important to learn the language of grief, and effective ways to communicate in times of distress and sadness that none of us will escape.

There are many ways for loss to manifest, and everyone grieves on his or her own timetable. It can’t be rushed or abbreviated. It’s best to allow the bereaved to traverse this rocky road at their own pace, and on their own timetable. Any other way doesn’t lead to healing.

Progress doesn’t follow a neat little line that leads to healing in a few days. More likely, it will be one step forward, and two steps back. The road is treacherous and winding. Raw grief is all-encompassing. Confidence wanes, isolation sets in, and grief becomes a constant companion. It permeates the air. It’s almost palpable.

It’s common to avoid uncomfortable topics so many of us default to not saying anything at all. We’ve all done it at one time or another. It’s awkward to know the right thing to say, and it’s as if we think we’ll remind the person of their loss if we do. But, of course, they don’t need to be reminded, as their crushing grief is unrelenting and all-consuming. In my opinion, it’s a lot more awkward if the subject isn’t broached as it then becomes the elephant in the room.

The 5 Stages Of Grief And Loss

The Kubler-Ross model, or the five stages of grief, details how emotional states progress in those experiencing the death of a loved one, or those facing a terminal illness, and their own mortality. Here they are:

1. Denial – those in this stage are in disbelief and are numb emotionally – time stands still

2. Anger – underneath anger is pain, the feeling of being deserted and abandoned

3. Bargaining – the person will do anything to wake up from their nightmare

4. Depression – emptiness, withdrawal, and the futility of life characterize this stage

5. Acceptance – acceptance doesn’t connote being okay, it’s about recognizing reality

When consoling a grieving soul, it’s helpful to have an idea of what stage of grief they’re in. Someone in complete denial requires a different form of communication than someone who has progressed through the stages, and is now in acceptance.

How To Comfort Someone Who’s Grieving

It’s important to not offer platitudes like “You’ll feel better soon,” “Everything happens for a reason,” “I know how you feel” or “Time heals all wounds.” Those facing the unimaginable may know this on an intellectual level, and will eventually come to their own conclusions, in their own time, but it could take months or years.

Refrain from giving advice. That’s more for you than the bereaved. It doesn’t comfort. Respect the journey the grief-stricken person is encountering and learning to navigate. A mother mourning the loss of a newborn baby, intellectually knows, she’ll bear other children in the future. She doesn’t need that brought to her attention. She needs to grieve the loss of the baby she just carried for nine months.

Just Be There

Here are some comforting things to say to someone in the fog of despair and adversity. Simple and heartfelt phrases like: “I’m so very sorry for your loss” or I don’t know how your feel, but I’m here for you.” When someone is in this thick fog of sadness, a warm hug conveys concern and care.

Or just be with the person without words. If they start talking about their loved one, encourage them to share their memories. They need to feel the essence of the one they’re grieving, and to honor them. And if the time is right, share a special memory you remember about that person that will bring comfort. Ease the overwhelming heartache, if just a tiny bit, by simply letting them know you’re praying for them.

Loss is so crippling and devastating that just being with someone in the silence is sometime, all you can do. Holding their hand and looking into their eyes, without speaking, gives them an opening if they do want to talk. Don’t try to fill the silence. It’s okay to sit in silence even if it’s uncomfortable.

Make It Simple But Significant

Bereft people are numb. They don’t think clearly. It’s impossible to have good cognitive function when overwhelmed by raw emotion. Don’t expect anything from them – like an answer to a question. Their despair may be too heavy to make formulating an answer possible.

Sheryl Sandberg, the author of Lean In and Option B, is changing how the grieving process is viewed, and the conversation around adversity. Her message is: “Just show up.” She tells the story of a supportive friend offering love and comfort after Sheryl’s husband’s untimely death.

Rather than calling Sheryl and asking if she wanted a hamburger, her friend called from the lobby, declaring she had two hamburgers – one with pickles on it and one without, and which one did she want. I love that. Most of us make things too complicated when confronting someone’s pain.

If you’re concerned about a friend’s isolation, text them and say you’ve got tickets to a movie, and would they like to catch the evening show or the matinee? If you ask: “How are you, is there anything you need me to do?”- most people will likely say: “Nothing, I’m doing okay.” It’s all in the approach.

What To Say To Someone Who Is Grieving

How To Support A Grieving Friend

In one of my favorite books, A Hidden Wholeness, author Parker Palmer describes his journey into and out of clinical depression. The following quote underscores the power of presence.

Really, not that much is required of the person doing the consoling. Communication may not even be necessary at times.

Consistency and showing up are key. Offer yourself. Don’t over complicate things. Palmer says: “Blessedly, there were several people, family and friends, who had the courage to stand with me in a simple and healing way.

One of them was a friend named Bill who, having asked my permission to do so, stopped by my home every afternoon, sat me down in a chair, knelt in front of me, removed my shoes and socks, and for half an hour simply massaged my feet. He found the one place in my body where I could still experience feeling – and feel somewhat reconnected with the human race.

Sometimes Words Aren’t Needed

Bill rarely spoke a word. When he did, he never gave advice but simply mirrored my condition. He would say: “I can sense your struggle today,” or “It feels like you are getting stronger.” I could not always respond, but his words were deeply helpful; they assured me that I could still be seen by someone – life-giving knowledge in the midst of an experience that makes one feel annihilated and invisible.

It is impossible to put into words what my friend’s ministry meant to me. Perhaps it is enough to say that I now have deep appreciation for the biblical stories of Jesus and the washing of feet. The poet Rainer Maria Rilke says, “love ….. consists in this, that two solitudes protect and border and salute each other.”

That is the kind of love my friend Bill offered. He never tried to invade my awful inwardness with false comfort or advice; he simply stood on its boundaries, modeling the respect for me and my journey – and the courage to let it be – that I myself needed if I were to endure.” Keep it simple, protect, validate, protect, minister, be an agent for healing. Really see the person.

Offer Long-Term Support

I’ve heard many times from those grieving how they received support from family and friends for a couple of weeks or even a couple of months, and, then – nothing. It seems to be a common thread in those experiencing loss. It shouldn’t be this way – we need to be in it for the long haul. A call, an invitation, a card, a quick text – it doesn’t take that much to stay in contact with someone, and develop an ongoing connection. Grief is long term, so long-term support is necessary.

People can and do fall into devastating depressions after an overwhelming loss, especially if they don’t have the support they need. Stick with your friends and family who are in the perilous void of despair until they gain a measure of resiliency, and reach a new normal – at least a semblance of normalcy.

Be cautious of the stiff upper lip many grievers wear, particularly, those who aren’t used to asking for help. Virtually every person experiencing heartbreak needs support and care. We can’t do it on our own. Be there for your people.

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Support Yourself

And don’t forget about yourself. Be there for you when you’re suffering. Learn to nourish yourself in times of upheaval and unraveling.  I love this quote and have referred to it over the years.  I don’t know who coined these beautiful words or I’d give them credit. It does not diminish suffering, but acknowledges it. Place your hands over your heart when you say:

“This is a moment of suffering.

Suffering is a part of life.

May I be kind to myself in this moment.

May I give myself the compassion I need.”

Key Points

Grieving is part of life. Learning how to authentically nourish a loved one in need is an essential skill that should be given more credence in this society. Let’s all be a little kinder, gentler, and more aware of the individuals sliding under the radar. It can be dangerous.

What helped you through a time of grief or crisis? What tips can you share? Let me know in the comment:)


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Disclaimer: “I am not a medical doctor, and therefore, cannot diagnose or treat any medical condition, nor do I claim in any way to cure disease. Please be diligent and always do your own research in regard to any material I present on this site. I claim no responsibility for any distress, whether it be physical or emotional, that may occur as a result of the information you obtain from my blog.”


4 thoughts on “How To Comfort Someone Who’s Grieving”

  1. Grief is such a tough thing, so a post like yours here is much appreciated. Well put, we move in and out of our own terrifying realities. It is really helpful to know the stages of grief in order to know how to approach someone. I think that less is more when it comes to conversation, so I definitely agree that just being there for someone is probably the best approach. 

    Unfortunately tragedy is a part of life, and the best thing we can do is to console someone who is grieving. I’ll be checking out your link to A Hidden Wholeness further, thank you for this great advice.

    • Yes, grief is tough, it’s complicated, and unfortunately is one of life’s realities. In my opinion, it’s a subject that’s only briefly discussed, it’s not broached often enough.  Since grief is such as integral part of life, I think we’re doing our society an injustice by not being more open about it, particularly for children. 

      Knowing the stages of grief can help people more effectively navigate the waters when they find themselves in the midst of adversity or tragedy.  Finding ways to help others in their grief is an incredible life skill, and it can be taught. A Hidden Wholeness is a wonderful book. I know you’ll enjoy it. Thanks so much for reading!

  2. I never know what to say in situations where people are grieving. I’ve  always felt like I have a lot empathy and I try to put myself into their shoes.  The only thing I can usually think of to do is offer a hug.  It works surprisingly well in these situations.  I like that you said not to give advice but just be there.  That actually makes sense, grieving people sometimes just need a shoulder to lean on or someone to listen to them. A little subtlety goes a long way

    • I think many people feel the same way as you. I know I’ve been in situations where I didn’t know what to say. It’s the power of presence that matters. Just being there to give the person a hug or to listen is what makes a difference. Fancy words, advice and cliches don’t help when someone is in the fog of grief. Yes subtley goes a long way. I couldn’t have said it better. Thank you!


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